Terms of Service

Last updated: July 1, 2025

Welcome to Bidquotes. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using Bidquotes, you agree to be bound by these Terms.

1. Acceptance of Terms

By using Bidquotes's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

2. Description of Service

Bidquotes is a marketplace platform that connects homeowners ("Buyers") with service providers and contractors ("Contractors") for home maintenance and construction projects. We facilitate the bidding process but are not party to any agreements between Buyers and Contractors.

Key Features:

  • Job posting and bidding system
  • Contractor verification and background checks
  • Secure payment processing for commission fees
  • Rating and review system
  • Customer support services

3. User Responsibilities

For Buyers:

  • Provide accurate job descriptions and requirements
  • Respond to bids in a timely manner
  • Maintain respectful communication with contractors
  • Honor agreements made through our platform

For Contractors:

  • Maintain current licenses and insurance
  • Provide honest and competitive bids
  • Complete work according to agreed specifications
  • Pay commission fees upon job acceptance

4. Payment Terms

Bidquotes operates on a commission-based model. Contractors pay a fixed fee of $30 CAD per accepted job. This fee is due upon job acceptance and grants access to buyer contact information.

Important Payment Information:

  • All payments are processed securely through Stripe
  • Commission fees are non-refundable once paid
  • Payment is required before contractor-buyer communication begins
  • Additional fees may apply for premium services

5. Bidding System

Our platform allows up to 5 contractors to bid on each job posting. Bidding slots are allocated on a first-come, first-served basis. Buyers may close jobs before reaching the maximum number of bids.

Contractors may edit their bids before job acceptance. Once a job is accepted by a contractor and payment is made, the job is considered closed to further bidding.

6. Prohibited Activities

Users are prohibited from engaging in the following activities:

  • Providing false or misleading information
  • Attempting to circumvent our commission system
  • Harassing, threatening, or discriminating against other users
  • Posting jobs or bids that violate local laws or regulations
  • Using our platform for illegal activities
  • Attempting to hack, disrupt, or compromise platform security

7. Limitation of Liability

Bidquotes acts as a platform facilitator and is not responsible for the quality of work, disputes between users, or any damages arising from contractor-buyer relationships. We do not guarantee the accuracy of user-provided information or the completion of any projects.

Users engage with each other at their own risk. We strongly recommend verifying contractor credentials and obtaining appropriate insurance coverage for all projects.

8. Dispute Resolution

While we strive to maintain a positive platform experience, disputes may arise between users. We encourage direct communication to resolve issues. For serious disputes, we may provide mediation services but are not obligated to do so.

Users agree to first attempt resolution through our customer support before pursuing legal action.

9. Termination

We reserve the right to suspend or terminate user accounts for violations of these Terms, suspicious activity, or at our discretion. Users may also terminate their accounts at any time.

Upon termination, users lose access to platform features, but these Terms remain in effect for any ongoing obligations.

10. Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@bidquotes.ca
Phone: 1-800-BIDQUOTES
Address: [Your Business Address]

By using Bidquotes, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.