Privacy Policy
Last updated: July 1, 2025
At Bidquotes, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our platform. We are committed to maintaining the trust and confidence of our users.
Data Protection
We use industry-standard security measures to protect your data
Transparency
We're clear about what data we collect and how we use it
User Control
You have control over your personal information and privacy settings
Limited Sharing
We only share information when necessary for our services
1. Information We Collect
Personal Information
When you create an account with Bidquotes, we collect the following information:
- Name and contact information (email, phone number)
- Account credentials (username and encrypted password)
- Profile information (bio, experience, specializations for contractors)
- Payment information (processed securely through Stripe)
- Business information (licenses, insurance, certifications for contractors)
Usage Information
We automatically collect information about how you use our platform:
- Job postings and bid submissions
- Messages and communications through our platform
- Search queries and preferences
- Device information and IP addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Facilitate connections between buyers and contractors
- Process payments and manage transactions
- Verify contractor credentials and background information
- Provide customer support and resolve disputes
- Send important updates and notifications
- Improve platform functionality and user experience
- Prevent fraud and maintain platform security
- Comply with legal obligations and enforce our Terms of Service
3. Information Sharing
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
Between Platform Users
When a contractor is selected for a job and pays the commission fee, we share buyer contact information to facilitate the work arrangement.
Service Providers
We work with trusted third-party service providers including:
- Stripe for payment processing
- Clerk for authentication services
- Supabase for data storage
- Background check services for contractor verification
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and safety.
4. Data Security
We implement robust security measures to protect your information:
- End-to-end encryption for sensitive data transmission
- Secure servers with regular security audits
- Two-factor authentication options
- Regular security updates and patches
- Limited access to personal information by authorized personnel only
- Secure payment processing through PCI-compliant providers
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.
5. Your Rights and Choices
You have several rights regarding your personal information:
Access and Update
You can access and update your profile information at any time through your account settings.
Data Portability
You can request a copy of your personal information in a structured, machine-readable format.
Account Management
You can manage your account and associated data at any time through your account settings.
Communication Preferences
You can control what communications you receive from us through your notification settings.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform:
Essential Cookies
Required for basic platform functionality and security
Analytics Cookies
Help us understand how users interact with our platform
Preference Cookies
Remember your settings and preferences
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Until you delete your account
- Job postings and bids: For historical records and dispute resolution
- Communication records: Up to 3 years for customer support purposes
- Payment records: As required by financial regulations
- Usage data: Anonymized and aggregated for analytics
8. Children's Privacy
Bidquotes is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@bidquotes.ca
Phone: 1-800-BIDQUOTES
Address: [Your Business Address]
By using Bidquotes, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.